Returns
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns within 15 days of receiving your order. You can return your product for a different product (per availability), or a refund of the original payment method.
Any shipping fees the customer will need to pay.
Lost or damaged returns will be the customers responsibility. Recommended to keep tracking information until return is received and confirmed.
Once the item is received and inspected for defects, your refund will be released. Funds will be available according to your bank.
Please note the following exceptions to our return and exchange policy:
Discounted items are final and cannot be returned or exchanged.
Returned items must have tags still on and be returned in original packaging.
Returned items must have no visible signs of wear or use.
To initiate a return or exchange, please complete the following steps:
Send email to support@phaseofficial.com.
Please include order number, name, and date of purchase
Please allow up to 48hrs for response.